Question 1

Contact us

Accepted Answer

Difficulty level: 1

${color}[#BBCCFF](How do I contact Unhedged?)

${color}[#BBCCFF](How do I give feedback?)

${color}[#BBCCFF](How can I share my idea with the Unhedged team?)

${color}[#BBCCFF](How do I raise a complaint)

${color}[#BBCCFF](How do I contact your privacy officer?)

${color}[#5A78DF](Contact Unhedged)

The Unhedged team is always available to help! You can reach us in a couple of ways:

Our ${color}#5A78DF is available from ${color}[#5A78DF](9am to 5pm on weekdays), excluding public holidays
${color}#5A78DF us at ${color}#BBCCFF

If we don't respond to you immediately, we might be offline (the algorithms might never sleep, but we do). Leave your query or comment in the chat window or email us directly and we'll respond to you on the next business day.

If you can't wait until the next business day, we also have an extensive Knowledge Base full of helpful articles that could resolve your query.

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We would also love to hear from you if you have any feedback for Unhedged, either positive or constructive. We understand that despite our best efforts we might cause frustration, but it's better if you let us know so that we can improve. Please let us know either way!

You can email your feedback to: ${color}#0563fa

${color}[#5A78DF](I have an idea!)

You are all our

Question 2

Performance of Unhedged

Accepted Answer

Difficulty level: 1

${color}[#BBCCFF](What returns can we expect? What is the fund's performance?)

${color}[#BBCCFF](Why are you not advertising the returns? Is there another way to get to know more?)

${color}[#BBCCFF](Can I try Unhedged without putting money in? Is there a demo account?)

${color}#5A78DF

What returns can you expect? The most difficult question to answer and one of the most asked.

Our algorithms aim to beat the benchmarks by a few percentage points over the long run (years). Remember, we earn the majority of our fees when your investment reaches an all-time high & we perform better than the market which helps align our incentives. However, investing is risky and there can be periods where we have a negative performance.

In the articles about the algorithms we show how the algo's would have performed if they were trading in the past (backtests) and the hypothetical returns they would have made. But past returns have no bearing on future returns!

So far, the algorithms are doing exactly as they are supposed to do and we are seeing similar returns to the backtest results.

${color}[#5A78DF](Track our real returns in the Demo!)

The best way to follow our returns in real life is to open a demo account. You automatically get one when you register in the app. This demo account has all the functionality of the live account but without real money. No real losses,

Question 3

Fees to Invest with Unhedged

Accepted Answer

Difficulty level: 1

${color}[#BBCCFF](What does Unhedged cost?)

${color}[#BBCCFF](What is the pricing structure?)

${color}[#BBCCFF](Are there any transaction fees?)

${color}[#BBCCFF](Do I pay every time an algo makes a trade?)

${color}[#BBCCFF](Do I pay to hold cash?)

We created Unhedged because we believe that the Wealth Management industry should align its outcomes with their clients outcomes. We also believe that everyone should have equal wealth opportunities.

${color}[#5A78DF]( We do things differently)

Our success fee is only charged when we bring your investment to an all-time high AND outperform the market. It only makes sense! Our pricing is the same for people who invest a small amount or a lot. We don't use fixed fees, thresholds or any fee tiering system that make discriminate based on size of the amount invested There are no account holding fees, trading fees or fees to hold USD cash

${color}[#5A78DF](Our fees)

A Base fee of 0.49% per year on funds invested in algorithms. This is also known as an Asset Under Management (AUM) fee Example: For a portfolio of $10,000 the fee is $49 per year (13 cents a day!)

A Success fee, sometimes called an overperformance fee, is charged only when your investment hits an all-time high AND when an algorithm performs better than its benchmark. We do not charge for overperformance if the value of your portfolio is declining. Our algorithms might still do bett

Question 4

Our Launch

Accepted Answer

Difficulty level: 1

${color}[#BBCCFF](When will Unhedged be available?)

${color}[#BBCCFF](When will the fund launch?)

${color}[#BBCCFF](When can I download the app?)

${color}[#5A78DF](The Fund)

Our Founder has been investing money through his algorithms for many years. The **Unhedged Fund ** has been open since the 22nd of August 2021 and we launched the Fund for Sophisticated Investors in mid-October 2021, with a substantial volume of money invested in the Fund already.

${color}[#5A78DF](The App)

The Beta App is available for download in the App & Play store! The App opens a Demo account for everyone to trial. This is not real money, but it does show real returns of our algorithms. A good way to see if investing with Unhedged might be for you!

We systematically invite people on our Waitlist to open live accounts.

Unhedged was incorporated on Dec 7 2020. We have gone from idea to fully-fledged public algorithmic fund within a year: An incredible feat and a sign of the quality of the Unhedged team.

Links to related articles:

Eligible customers
Team
The Algorithms

Question 5

Impact of Buy/Sell spread

Accepted Answer

Difficulty level: 3

${color}[#BBCCFF](What is a Buy/Sell spread?)

${color}[#BBCCFF](What is the difference between the various unit prices?)

${color}[#BBCCFF](How much is the buy/ sell spread?)

${color}[#5A78DF](What is a Buy/sell spread?)

Typically, when you buy or sell assets on the stock market, there is a buy/sell spread. This is valid as well for your investment with Unhedged. When you put money in, take money out or change your allocation with Unhedged, you find a similar buy/sell spread. When someone moves money in or out, the algorithms change the positions. Every movement of funds will incur costs. The buy/sell spread ensures that transaction costs are allocated to the investors who are making transactions, not to investors who are not. It is not a fee paid to Unhedged.

${color}[#5A78DF](Different Unit Prices)

When you receive a confirmation of a transaction, we will notify you of the different prices.

Buy unit price:

when you add funds to Unhedged
when you increase your investment in a specific algorithm

Sell unit price:

when you withdraw money from Unhedged
when you decrease your investment in a specific algorithm

**Unit price: **

a price in between the buy & sell price that is used to calculate the value of your current investment

${color}#5A78DF

The Buy/Sell is charged according to the description in the Investment Options List (IOL) of the PDS. For all three investment options the estima

Question 6

Change my allocation

Accepted Answer

Difficulty level: 2

${color}[#BBCCFF](How do I change my allocation?)

${color}[#BBCCFF](How long does it take to change my allocation?)

${color}[#BBCCFF](How much does it cost to change my allocation?)

${color}[#5A78DF](Change your allocation in the App)

You can change your allocation anytime within the Unhedged app by clicking "Change Allocation". Level up and learn more about how to choose your allocation here. You can select 'Equal Weight' or 'Equal Risk' presets, or select your custom allocation in the Expert Mode. Level up and learn more about the allocation pre-sets here. In Expert Mode, you can select a custom allocation across our three algorithms, and you can invest in cash.

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You will get a confirmation email of your request immediately after you have confirmed this in the app. It will take us roughly one business day to process the allocation change (consider the effect of public holidays in the U.S. where the Unhedged fund trades, and in Australia). We will also send you an email when we have processed your allocation change request after which your new allocation will be reflected in the app.

${color}[#5A78DF](Change your mind?)

You can change your allocation as often as you want. Note that we will only process a new allocation once a day. If you change your mind, you can simply go into the app and

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